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Why Supporting Independent SaaS Developers Matters (And How to Do It Smart)
Oct 10, 2025 10 min 36

Why Supporting Independent SaaS Developers Matters (And How to Do It Smart)

M

Mobily Team

Content Strategist & Link Expert

In a world dominated by tech giants and venture capital-backed monopolies, independent SaaS developers represent something increasingly rare: software built for users, not investors. Here's why supporting indie alternatives mattersβ€”and how to do it without taking unnecessary risks.

The Hidden Cost of "Enterprise" Solutions

When you choose Bitly, Short.io, or other enterprise link shorteners, you're not just paying premium pricesβ€”you're often unknowingly accepting trade-offs that impact your privacy and data ownership.

Consider This:

  • πŸ’° Price: Bitly charges $29/month for features that indie alternatives offer for $5-10
  • πŸ“Š Data: Your data may be used for analytics and insights
  • 🏒 Privacy: Corporate privacy policies that change with investor demands
  • πŸ€– Support: Ticket queues instead of talking to the actual developer

Why Independent Developers Innovate Faster

1. No Bureaucratic Approval Chains

When you request a feature from an indie developer, it doesn't go through:

  • Product manager review meetings
  • Stakeholder alignment sessions
  • Quarter planning cycles
  • Board approval for roadmap changes

Instead, if it makes sense, it gets built. Sometimes within days.

2. Direct User Feedback Shapes the Product

Your voice actually matters. As a beta tester or early customer, you're not ticket #47,289 in a support queueβ€”you're a real person talking to the developer who writes the code.

"Independent developers can implement feature requests from beta users within days, not months. Direct developer access means your feedback directly shapes the product roadmap."

3. Aligned Incentives

Independent developers succeed when you succeed. They don't have investors pressuring them to:

  • Maximize short-term revenue at the expense of user experience
  • Sell user data to hit quarterly targets
  • Cut features to reduce costs before an acquisition
  • Pivot the entire business based on VC trends

The Ethical Case for Indie Software

Privacy by Design, Not by Marketing

When Mobily says "no data harvesting," it means:

βœ… What Mobily Does

  • Store only essential click analytics
  • Canadian hosting (PIPEDA compliant)
  • No third-party data sharing
  • Clear, simple privacy policy
  • User data deletion on request

❌ What Enterprise Services Often Do

  • Track users across multiple platforms
  • Sell aggregated data to advertisers
  • Share data with "partners"
  • Complex, evolving privacy policies
  • Data retention for investor value

Fighting Tech Monopolies

Every dollar spent with an independent developer is a vote for a more diverse, competitive internet. When alternatives exist, big companies can't:

  • Raise prices arbitrarily (Bitly went from $9/mo to $29/mo in 3 years)
  • Remove features to push enterprise upsells
  • Ignore user feedback without consequence
  • Sunset products that aren't "strategic priorities"

Smart Ways to Support While Managing Risk

Supporting indie developers doesn't mean being reckless. Here's how to do it intelligently:

The Hybrid Approach

Phase 1: Test the Waters (Weeks 1-2)

  1. Join the beta program - Get Pro features free while evaluating reliability
  2. Start with non-critical links - Personal projects, internal docs, side hustles
  3. Monitor performance - Track uptime, redirect speed, analytics accuracy
  4. Provide feedback - Report bugs, suggest features, test edge cases

Phase 2: Gradual Migration (Weeks 3-8)

  1. Migrate low-stakes campaigns - Social media bios, email signatures
  2. Test during quiet periods - Use for campaigns when stakes are lower
  3. Compare results - Run parallel links to compare analytics
  4. Build confidence - Increase usage as reliability proves itself

Phase 3: Strategic Use (Ongoing)

  1. Primary for most campaigns - 70-80% of your links
  2. Keep backup option - Enterprise service for absolutely mission-critical
  3. Active community member - Continue providing feedback
  4. Evangelize - Share your experience with others

Provide Value Beyond Money

As an early supporter, your feedback is more valuable than payment:

  • πŸ› Report bugs with details - Steps to reproduce, screenshots, browser info
  • πŸ’‘ Suggest features - Explain your use case and why it matters
  • πŸ“ Document edge cases - Help improve the product for everyone
  • ⭐ Write reviews - Share your experience on ProductHunt, Reddit, Twitter
  • πŸ—£οΈ Word of mouth - Recommend to colleagues facing the same needs

Questions That Build Trust

When evaluating any indie SaaS, ask these questions:

Technical Foundation

  • What cloud provider and infrastructure setup?
  • Monitoring and alerting systems in place?
  • Backup and disaster recovery procedures?
  • Security practices and update schedules?
  • Historical uptime data available?

Business Sustainability

  • Is the pricing model sustainable long-term?
  • Clear revenue model (not relying on "future funding")?
  • Transparent about costs and growth plans?
  • Plans to hire help if needed?

Developer Transparency

  • Open about challenges and limitations?
  • Clear communication about downtime?
  • Public roadmap or changelog?
  • Responsive to questions and feedback?

Your Role as an Early Supporter

By joining a beta program, you're making a strategic investment in:

What You Get:

  • βœ… Free Pro features during beta
  • βœ… Direct influence on product direction
  • βœ… Relationship with the developer
  • βœ… Early adopter advantages
  • βœ… Supporting alternatives to monopolies

What the Developer Gets:

  • πŸ“Š Real-world usage data and edge cases
  • πŸ› Bug reports from actual workflows
  • πŸ’‘ Feature ideas from experienced users
  • ⭐ Testimonials and social proof
  • πŸš€ Word-of-mouth growth

The Indie Developer Success Pattern

Many services you trust today started as solo developer projects:

  • Basecamp - Started as internal tool by 37signals
  • Pinboard - Solo developer, profitable, 10,000+ users
  • ConvertKit - Started solo, now $29M ARR (stayed indie)
  • Transistor.fm - Two founders, $2M+ ARR, no VC

The pattern: Start small, stay focused, build sustainably, maintain user alignment.

Why Mobily Fits This Model

Mobily's Indie Advantages:

  • πŸ’° 65% cheaper than Bitly - $10/mo vs $29/mo for comparable features
  • πŸ‡¨πŸ‡¦ Canadian hosting - PIPEDA compliant, privacy-first
  • 🚫 No VC funding - No investor pressure to compromise values
  • πŸ”’ No data harvesting - Your analytics stay yours
  • πŸ’¬ Direct communication - Talk to the actual developer
  • ⚑ Fast iteration - Features can ship in days, not quarters
  • 🎯 Focused product - Does link shortening exceptionally well

Taking Action: Join the Beta Program

If you believe in supporting independent developers and want an alternative to expensive enterprise tools, here's how to start:

Ready to Support Indie Software?

Join Mobily's beta program and get:

  • βœ… Free Pro access during beta (unlimited links, analytics, custom domains)
  • βœ… Direct feedback channel to shape the product
  • βœ… Priority support from the developer
  • βœ… 20% discount code when beta ends
  • βœ… Early adopter recognition in the community

The Bottom Line

Supporting independent developers isn't charityβ€”it's strategic.

You get:

  • Better pricing (70-80% savings)
  • Better privacy (no data harvesting)
  • Better support (talk to the developer)
  • Better alignment (success tied to user satisfaction, not investor returns)

The indie developer gets:

  • Sustainable revenue to improve the product
  • Valuable feedback to build what users actually need
  • Community of engaged users who care about the mission
  • Validation that alternatives to monopolies can succeed

And the internet gets:

  • More competition and innovation
  • More privacy-respecting services
  • More diversity in the SaaS ecosystem
  • Proof that sustainable, user-focused businesses can thrive

πŸš€ Start Small, Think Big

You don't need to go all-in immediately. Start with the beta program, use it for non-critical links, provide feedback, and gradually increase usage as confidence builds. Every link shortened with an indie alternative is a vote for a better internet.

Ready to make the switch?

Join the beta program and be part of building a privacy-first alternative to expensive enterprise link shorteners. Your feedback matters. Your data stays yours. And your dollars support independent software.

Ready to shorten your links?

Start tracking your links with powerful analytics today.