Name: Mobily
Brand: Mobily
Rating: 4.8 (12 reviews)

3.1 Account Creation

To use the Service (Mobily™), you must create an account by providing your full legal name, a valid email address, and a password. You represent and warrant that:

The full name you provide at registration is your real legal name as it appears on your government-issued identification
You are at least 18 years of age or the age of majority in your province or territory
You are a resident of Canada or the United States
All information you provide is accurate, current, and complete
You will maintain the confidentiality of your account credentials
You accept responsibility for all activities that occur under your account
You will notify us immediately of any unauthorized use

3.2 Identity Verification

We reserve the right to request additional identity verification at any time, including but not limited to government-issued photo identification, proof of address, or other documentation. Failure to provide requested verification within 7 business days may result in account suspension. Providing false identity information constitutes fraud and grounds for immediate account termination without refund.

3.3 Account Termination

We reserve the right to suspend or terminate your account immediately and without prior notice if you: (a) violate these Terms; (b) provide false or misleading identity or payment information; (c) engage in fraudulent, abusive, or illegal activity; (d) initiate an unauthorized chargeback or payment dispute; or (e) use the Service from outside Canada using VPN or proxy services to circumvent geographic restrictions.

5.1 Plans and Pricing

TechSynergy Corp. offers a free plan through its Mobily™ service and paid subscription plans. All prices are listed in Canadian Dollars (CAD). Pricing and features are detailed on our pricing page and may be changed with 30 days' notice to existing subscribers.

5.2 Billing

Paid subscriptions are billed monthly or annually in advance in Canadian Dollars (CAD)
All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor
Subscriptions automatically renew unless cancelled before the renewal date
You authorize us to charge your payment method on each billing cycle
Failed payments will be retried up to 3 times over a 7-day period before service suspension

5.3 Payment Requirements and Restrictions

To prevent fraud and protect both our customers and our business, the following payment requirements apply:

Canadian or US credit or debit cards only. We only accept payment methods issued by Canadian or US financial institutions. Cards from other countries will be declined.
Cardholder name must match registration name. The name on the credit or debit card used for payment must exactly match the full legal name provided during account registration. Payments where the cardholder name does not match the account holder's name will be flagged, and the subscription will not be activated until verified.
No third-party payments. You may not use a credit card, debit card, or payment method belonging to another person. Each user must pay with their own payment method in their own name.
3D Secure authentication is required for all transactions where supported by your card issuer, providing an additional layer of verification.
Billing address verification. A valid Canadian or US billing address is required and will be verified against your card's registered address.

5.4 Refund Policy

We offer a 14-day money-back guarantee on your initial subscription purchase. To request a refund, contact us within 14 calendar days of your first payment. After the 14-day period, no refunds will be issued for any reason, including but not limited to:

Subscription renewals (monthly or annual)
Mid-cycle cancellations
Downgrades to a lower plan
Unused service during the billing period
Accounts suspended or terminated for Terms violations

Refunds are processed to the original payment method only. Processing may take 5-10 business days to appear on your statement.

5.5 Cancellation

You may cancel your subscription at any time from your account settings or by contacting us. Upon cancellation:

Your subscription will remain active until the end of your current billing period
No partial or prorated refunds will be issued for the remaining time
Your account will be downgraded to the free plan at the end of the billing period
Your existing short links will continue to redirect, subject to free plan limits

6.1 Fraud Prevention Measures

We employ multiple fraud prevention measures to protect our business and our customers, including but not limited to: identity verification, geographic restrictions, card country verification, cardholder name matching, billing address verification, 3D Secure authentication, risk scoring, and IP-based fraud detection. By using the Service, you consent to these verification measures.

6.2 Account Flagging

If our systems detect suspicious activity, including but not limited to name mismatches, non-Canadian payment methods, unusual IP patterns, or elevated risk scores, your account may be automatically flagged for manual review. Flagged accounts will have their subscription suspended pending verification. You may be required to provide additional identification to reactivate your account.

6.3 Chargebacks and Payment Disputes

You agree to contact us directly before initiating any chargeback or payment dispute with your bank or credit card company. We are committed to resolving billing issues promptly and fairly.

If you initiate a chargeback or payment dispute without first attempting to resolve the issue directly with us:

Your account will be immediately suspended pending investigation
We reserve the right to permanently terminate your account
We will provide all relevant evidence to the payment processor to contest fraudulent or unwarranted chargebacks, including proof of service delivery, account activity logs, registration details, and IP addresses
You may be liable for a chargeback administration fee of $25.00 CAD per dispute to cover processing costs incurred by us
If the chargeback is found to be fraudulent or unwarranted, we reserve the right to pursue collection of the disputed amount plus all associated fees and costs

Fraudulent chargebacks (chargebacks filed despite having received and used the Service) constitute a breach of these Terms and may be reported to credit reporting agencies and law enforcement authorities where permitted by law.

6.4 Service Availability

The Service is available to individuals and businesses located in Canada and the United States. We only accept payment methods issued by Canadian or US financial institutions and require a Canadian or US billing address. By subscribing to a paid plan, you represent and warrant that you are located in Canada or the United States and that your payment method is issued by a financial institution in your country of residence. Attempting to circumvent these geographic restrictions is a violation of these Terms.

Terms of Service