Privacy Policy

1. Introduction

Welcome to Mobily ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link shortening service at mobily.ca.

By using Mobily, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our service:

• Email address
• Password (encrypted)
• Payment information (processed securely through Stripe)
• Subscription plan details

2.2 Usage Data

We automatically collect certain information when you use Mobily:

• IP addresses of visitors who click your short links
• Browser type and version
• Device information (desktop, mobile, tablet)
• Operating system
• Referrer URLs
• Click timestamps and locations (country/city)
• Link creation and management activities

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our link shortening service
• To process your payments and manage subscriptions
• To provide analytics and insights on your short links
• To send you service-related notifications and updates
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and fraud
• To improve our service and develop new features
• To comply with legal obligations

4. Data Storage and Security

4.1 Canadian Data Residency

All data is stored on servers located in Canada. Your information never leaves Canadian borders, ensuring compliance with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).

4.2 Security Measures

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data in transit
• Encrypted database storage
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Stripe for payment processing. Stripe has its own privacy policy governing the use of your payment information.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

6. Your Privacy Rights

Under Canadian privacy law (PIPEDA) and GDPR (for EU residents), you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Withdrawal: Withdraw consent for data processing
• Objection: Object to certain types of processing

To exercise any of these rights, please contact us at privacy@mobily.ca

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account information: Retained while your account is active
• Analytics data: Retained according to your subscription plan (30-365 days)
• Financial records: Retained for 7 years as required by Canadian law
• Deleted account data: Permanently removed within 30 days

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

All data is stored in Canada. If you are accessing our service from outside Canada, please be aware that your information will be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: