Skip to main content
FINTRAC Compliant · Real Estate

Client Verification
Built for Canadian Agents

FINTRAC requires identity verification on every real estate transaction. Mobily makes it digital, auditable, and done in under two minutes — before the first showing.

No credit card required  ·  5-year auto-retention  ·  Canadian-hosted

IDENTITY VERIFIED Sarah Thompson DOCUMENT Ontario Driver's Licence Not expired VERIFIED ON April 15, 2026  ·  9:42 AM TRANSACTION 142 Maple Ave, Toronto, ON AGENT Your Agent Name FINTRAC Compliant  ·  Retained 5 yrs Export PDF Send New Link
< 2 min
Average verification time
5 yr
Automatic audit retention
$0
Setup cost — free plan available

FINTRAC compliance is not optional.

Under Canada's anti-money laundering laws, every licensed real estate agent and broker must verify client identity on every purchase or sale. Penalties for non-compliance reach $500,000 per violation. Mobily gives you a digital, timestamped record that satisfies auditors.

  • Government-issued ID verification
  • Timestamped, tamper-evident records
  • 5-year retention, auto-managed
  • Transaction-level audit trail
  • Dual-process method support
  • Failed-attempt logging

Verification in three steps.

No app for your clients. No paper photocopies for you. Works on any device.

01

Send a verification link

Share a secure link with your buyer or seller by text or email from your dashboard. The link opens in their browser — nothing to download.

02

Client verifies their identity

They photograph their government-issued ID and complete a quick liveness check. Mobily confirms the document is authentic and the photo matches.

03

Your record is ready

You receive an instant notification. A permanent, auditable record is stored in your dashboard — searchable by client name, property, or date.

Built for the way agents actually work.

No CRM integration required. Mobily slots into your existing workflow alongside MLS, DocuSign, or whatever you already use.

Tamper-evident records

Every verification is cryptographically signed. Records cannot be altered after creation — exactly what FINTRAC auditors look for.

No app for your clients

Clients verify through a mobile-optimised browser link. Nothing to download, no account to create on their end.

Canadian data residency

All data is stored on servers in Montréal, QC. No cross-border transfers. Fully PIPEDA-compliant by design.

5-year auto-retention

FINTRAC requires five-year record retention. Mobily handles this automatically — no manual archiving or storage management.

Pre-showing verification

Send the link the day before a showing. Arrive knowing your client is verified. No awkward ID exchange at the door.

Brokerage dashboard

Pro and Enterprise accounts get a team view across all agents. Compliance officers can audit the entire office from one screen.

Simple, per-agent pricing.

All prices in Canadian dollars. No setup fees. Cancel anytime.

Most Popular

Starter

For solo agents

$9 CAD / month
Get Started
  • Unlimited client verifications
  • FINTRAC-ready audit records
  • 5-year automatic retention
  • Email + SMS invite links
  • PDF export for audits
  • Brokerage compliance dashboard
  • Multiple agent seats

Pro

For small teams

$29 CAD / month
Get Started
  • Everything in Starter
  • Up to 3 agent seats
  • Brokerage compliance dashboard
  • PDF export for audits
  • Failed-attempt logging
  • Priority support
  • Unlimited agent seats

Enterprise

For brokerages

$99 CAD / month
Contact Us
  • Everything in Pro
  • Unlimited agent seats
  • Office-wide compliance view
  • API access for workflow integration
  • SSO / team authentication
  • Priority support + SLA
  • Signed PIPEDA DPA

All plans include SSL encryption · Canadian-hosted · PIPEDA compliant · FINTRAC-ready

Frequently asked questions

Have a question not listed here? Contact us.

Mobily Verify supports the government-issued ID method and the dual-process method required under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. Each verification captures document type, issuing jurisdiction, expiry date, and a timestamped record — the fields FINTRAC auditors look for. You should confirm with your compliance officer or legal counsel that your specific workflow meets your brokerage's obligations.
Send the client a verification link by text or email from your Mobily dashboard. They open it in their browser — no app download required — photograph their government-issued ID, and complete a liveness check. You receive a notification within minutes and a permanent record is added to your dashboard.
All records are retained for a minimum of 5 years, automatically. FINTRAC requires this retention period for real estate transactions. Records are searchable by client name, property address, or date and can be exported as PDF for a compliance audit.
Canadian and international passports, provincial/territorial driver's licences, provincial ID cards, and Permanent Resident cards. The system confirms the document is not expired and that the photo matches the person submitting it.
Yes. All data is stored on servers in Montréal, QC. No data crosses the border. The platform is PIPEDA-compliant by design.
Pro plans include up to 3 agent seats. Enterprise plans have no seat limit and include a compliance dashboard where your compliance officer can view all verifications across the office, filter by agent or date range, and export for audits.
Under FINTRAC regulations you are required to take reasonable steps to verify identity and document your attempts. If a client refuses, Mobily's dashboard lets you log a failed-attempt record with a timestamp — demonstrating due diligence in the event of an audit.
Yes. The Free plan lets you send up to 3 verifications per month, which is useful for testing the workflow before committing. Starter ($9 CAD/mo) removes the cap entirely.

Start verifying clients today.

Free plan. No credit card. Your first verification in under five minutes.

Create Free Account

Compliance note

Mobily supports common FINTRAC identity verification methods for real estate professionals. It is not a substitute for legal or compliance advice. Confirm that your specific workflow satisfies your brokerage's obligations with your compliance officer or legal counsel. See our Terms of Service for full details.

1